Return policy

**NO REFUNDS - NO EXCEPTIONS**

**WE ONLY ACCEPT EXCHANGES AND/OR STORE CREDITS**

EXCHANGES MUST MEET THESE REQUIREMENTS:

• Merchandise must be exchanged within 3 days of receipt.
• Merchandise must be unworn and unwashed. We cannot accept returns of items that have been damaged, worn, or soiled, and clothing tags must still be intact. Items must be in a condition suitable for resale.
• Merchandise must have all tags, including any hangtags attached.
• Any merchandise marked "Final Sale" cannot be returned.
• Non-returnable merchadise include sale products, swimwear, and bodysuits.
• We reserve the right to refuse any exchange that does not meet our requirements including any signs of wear.
• Customer is responsible for shipping fees to send the order back to SIX 1 SIX
• Shipping fees are not refundable.
• SIX 1 SIX diligently inspects all items before shipping; therefore, damaged merchandise is extremely unlikely. Any returned items will be inspected for signs of wear or smoke, and in the event that the item does not match the original condition, the buyer will not receive an exchange nor store credit.
• Store Credit is valid only at six1six.bigcartel.com

EXCHANGE PROCESSING TIME

• Upon receipt of your package, your exchange will be processed within 1-3 business days. You will be notified via email once your return has been processed. 

WHEN MAKING AN EXCHANGE:

• Pack your merchandise securely in the original product packaging, if possible. Please note that all items must be returned in original condition (including all paperwork, parts & accessories) with tags attached. 
• Be sure to include your original invoice with your exchange. You may want to keep a copy for your records. If you can't send the invoice, just include your order number, billing name & address, and reason on a piece of paper with your exchange. 
• Write “Reason for Exchange” on the back of your invoice.
• All return shipping charges must be prepaid. We cannot accept COD deliveries. It is recommended that you use any traceable & insurable shipping service for your return. 
• Keep the return tracking number for your return package to monitor delivery status. We are not responsible for lost or stolen packages.